FAQ

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Allow 24 hrs for the refrigerator to cool down after initial start-up.
• Check the temperature control settings. It may be set too low. Check temperature and adjust it upward.
• Check to see if the condenser is dirty. The condenser, the coils under the refrigerator, behind the kick plate, may be clogged with lint or dust. The best way to fix this is to remove the grille and clean off the condenser with a coil brush and/or a vacuum cleaner.
• Make sure door gaskets are sealing properly. To test refrigerator door gasket, follow these instructions:
  
  1. Disconnect power from circuit breaker/fuse box before testing.
  2. Use a 150-watt flood lamp on an extension cord. Inspect extension cord before using and avoid putting cord on sharp object when checking.
  3. Place the lamp inside the refrigerator. (Care should be taken to protect the light from breakage while performing test.)
  4. Light escaping from suspected areas would confirm a poor door gasket. Note: The area where the cord enters the door will show light during the test.
• Make sure the interior lights are going off when doors are closed. To see if the light is staying on with door closed, close the door slowly. Approximately 1 inch before door is closed, the light should go out. If it does, the light switch is good. If it does not, the light switch could be need replacing. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.
• Make sure that both the freezer and refrigerator 1/2 to 3/4 full. The refrigerator will not cool properly when empty.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Check the water storage tank for a leak. In side-by-side dispenser models, water under vegetable pans can mean a leak in the water storage tank. To verify, you can pull the vegetable drawers out and dispense some water into a glass from freezer door while watching the tank. If the tank is leaking, you will see the wate
• Check the drain tube for a clog. On models with the freezer on top, water under vegetable pans could be a clogged defrost drain tube. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. 

• It may be a "normal" sound. There are many "normal" refrigeration sounds. All refrigerators can moan, groan, or sizzle. 
  
  Due to higher speed compressors and other features which older model refrigerators did not have, new refrigerators make sounds that differ from those of older style refrigerators. In addition to the compressor, there are other operating parts to perform all the many modern functions of a refrigerator. These components will have sounds associated with them. 
  
  One suggestion: place a piece of rubber-backed carpeting under the unit to absorb the noise.
• It is normal to hear popping, cracking, or sizzling inside your refrigerator. Water may be dripping onto a metal shield during a defrost cycle. Popping or cracking may occur as surfaces expand and contract as they are heated or cooled.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Check the door gaskets to make sure they are sealing properly and are not torn or split.
• You may need to clean the drain tube. In a side-by-side refrigerator or upright freezer, ice on the floor is usually a drain tube problem. Refer to Use and Care Guide for cleaning instructions.
• It may be a clogged drain. In bottom-freezer model refrigerators, ice on the floor is caused by a clogged drain and requires a qualified service technician to perform the repair. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.
• Make sure there are no packages resting against the rear wall. In side-by-side models, packages resting against the rear wall can cause frost on packages and wall.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Check the drip pan. The drip pan may be out of position or have a hole in it. Most current (1989 to present) GE, RCA, & Hotpoint refrigerators have "fixed" drip pans either built in as a part of the compressor mount or physically attached to the condenser. The only way to determine for sure is by removing the bottom grill and looking. If your model has a removable drip pan, it will be cream in color, sitting on top of the black condenser coils.
• Check to see if ice has accumulated on the floor of the freezer under the storage bin. This could indicate a clogged drain tube. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.
• Check the copper water line to the water valve. It may be loose or split. If this appears to be the case, shut water off and tighten the valve, or contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.
• Check the plastic fill-line from the water valve to the icemaker. It may be loose or split. If this appears to be the case, shut the water off and tighten the water valve, or contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service. 
  To shut water off, carefully pull refrigerator out from wall, locate water connection on back of refrigerator. It is usually on the right as you look at the back. Follow the copper water line to where it connects to your house water supply. In most homes it is located under the kitchen sink. There is a small shut-off valve at the connection; turn valve clockwise to shut water off.
• Check the water valve to see if it is leaking or flooding. It may be stuck in the "on" position. If this appears to be the case, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

• Modern refrigerators are designed to run 80-90% of the time. This makes them more energy efficient because the most energy is used when the compressor first comes on.
• Make sure that both the freezer and the refrigerator are 3/4 full in order to maintain the proper temperature and run time. Air alone does not retain coldness, so an empty food compartment will run longer to try to maintain the proper temperature.

• The icemaker will make 8 cubes every 90-120 minutes.
• Increasing the freezer temperature can speed up ice production.
• New Installations: The icemaker does not start immediately after being plugged in. It will take about 24 hours to produce ice cubes after the refrigerator is plugged in.
• The icemaker must reach a temperature of 16 degrees before a cycle is initiated.
• It is best to wait at least 24 hours before expecting any ice cubes.

• If you are getting moisture between the freezer and refrigerator compartments (top mount, 18 cubic foot and larger refrigerators only), the power saver switch needs to be turned off.
• The power saver switch is located by the controls.
• Slide the power saver switch to the right. This should evaporate the moisture.

• It is not unusual for the freezer door to pop open when the bottom door is closed. All two-door refrigerators are connected with channels that allow air to pass from the freezer to the refrigerator.
• The bottom door is designed to close on its own when left at a 45 degree angle.
• If it does not close on its own, the front legs need to be raised. The front legs are supposed to be higher than the back legs.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Check the fuse box or the breaker boxes to be sure the breaker(s) are "On" or that the fuse is good. If fuse has failed, it will need to be replaced. Reset breaker for range by turning it to the "Off" position, wait one minute, then turn it back to the "On" position to reset the breaker. You should do this even if light and/or the clock on the range is working. 
  
  Try resetting the electronic control. If there is power to the unit and it has an electronic control, disconnect power for 15-30 minutes and re-try. If this fails, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.
• Check the power cord to make sure it is plugged into the wall outlet. The power cord might be unplugged or loose. Pulling the drawer out on free standing & slide-ins will provide access to the plug. For your safety make sure circuit breaker or fuse is disconnected before checking power cord for a loose connection. 
  
  Gas Ranges only:
  
• Make sure gas is turned on to the range. Refer to installation instructions for location of gas shutoff valve. Make sure the range power cord is plugged into a working wall outlet.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Make sure that oven controls are set correctly for either bake or broil.
• Check oven door on Self-Clean ranges to make sure it is in the unlocked position.
• Check the oven knobs to make sure they are in the correct position. If the range has knobs for oven temperature and oven function and if the control knobs were removed for cleaning, make sure they were reinstalled in the proper location. 
  
  Electric Ranges only:
  
  Check the bake element. Turn your range "Off" and remove fuses or turn breaker "Off", then unplug the range. Carefully inspect the bake element (lower element) for cracks or breaks. If cracked or broken, it will need to be replaced. For replacement parts contact the GE Parts Center at 1-800-626-2002. Even if the bake element is not broken or cracked, it may still need service. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service. 
  
  Gas Ranges only:
  
  Check the Oven Glo-Bar Igniter. Turn oven to "On" position, open oven door, and look for a red glow. If no red glow is observed, there may be a malfunction with the Glo-Bar, on/off control, or other electrical components. These will require service. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• See if the burner could be loose. Some GE ranges have plug-in burners and the burners can become loose in the socket. Unplug the burner, then reinstall to fully seated position.
• Make sure the correct burner is selected, matching the correct burner to the proper switch.
• Make sure your pan has a flat, smooth bottom. For smooth-top radiant ranges and ranges with solid disk surface burner elements, it is essential that your pan have a flat, smooth bottom for proper operation. If the pan is not flat, the heat sensors built into these elements will prematurely cycle and turn off the heat to the element.
• Check circuit breakers/fuses and power cord. If none of your burners work, but the oven works partially, it is likely a voltage problem. Pull the drawer out on free standing & slide-in ranges to access to the plug. Make sure it is connected securely. For your safety make sure the circuit breaker or fuse is disconnected before checking the power cord for a loose connection.
• Check the burner. If one burner doesn't heat, remove it and plug it into another burner receptacle of the same size. Then, turn on that element. If it still does not work, the element will need to be replaced.
  
  If none of the burners work, but the oven bakes and broils, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Make sure the correct burner is selected, matching the burner to the correct switch.
• Make sure the burner cap is not loose. If your range has sealed burners, make sure the burner cap is seated properly, is not tilted, and does not rock or wobble. Also, make sure the cap matches the burner. Your range may have one or more burners that are different sizes. You need to make sure that a small burner cap is not on a large burner or that a large burner cap is not on a small burner. See your Use and Care Manual for details and drawings.
• Check to see if there is power to your range. Make sure your range is plugged-in and inspect circuit breakers/fuses. 
  
  Things to try if none of these solved the problem: 
• Try turning on your oven. If it comes on, but no burners work, then a service technician will be required. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.
• Make sure you turned the burner knob to the "Lite" position. Only after you see a flame around the burner should you turn the knob to the desired cooking setting.
• Check the burner heads for dirt and debris. If some of your burners work, lift the range cooktop on non-sealed burner models, and check the malfunctioning burner heads for dirt or debris that may be clogging the holes. Carefully clean out any stopped-up holes with mild soap and water. Be sure to dry burner heads thoroughly before re-installing. 
  
  When you turn "On" the surface burner, if igniters do not "click", you will need a service technician. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Make sure your oven preheated. Your oven needs time to preheat before baking. Most pies, cakes, biscuits, etc., have such short cooking times that failure to preheat the oven can make a significant difference in your cooking results.
• Check the type of cookware you are using. Your cookware may be having an effect on your baking results. The type of cookware you use can have an effect on your baking results. If you are using dark baking pans, be sure to reduce the oven temperature 25 degrees. These pans retain heat and at the regular baking temperatures some foods may burn or overcook.
• Make sure heat is not blocked from circulating in the oven. If you use aluminum foil on your oven shelf, never cover the entire shelf. This will block the circulation of heat in your oven. You should always allow 2" around the back & sides of the oven shelf for heat circulation.
• Check the placement of pans in your oven. Pan placement may be affecting how your oven heats. How and where you place pans in your oven will make a difference. Make sure that you leave at least 1-2 inches between pans and between the pans and the side/rear walls of the oven to ensure proper air/heat circulation.
• Check the rack position. Rack position can also be critical to proper baking. See your Use and Care Manual for details. 
  
  Make sure the oven door was not opened during cooking. Opening the oven door frequently when cooking can increase the cooking time. Also, check the oven gasket for rips or tears. A torn gasket will need to be replaced. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service. 
  
  Electric ranges only:
  
  Turn your oven on and make sure that the bake element (the one in the bottom of the oven) glows in the bake cycle. Then set the oven control to broil and watch the broil element (the one in the top of the oven) to see if it glows. If not, there may be a malfunction in the element. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

Electric range: 

• Make sure the oven vent is not misplaced or covered. On ranges with Calrod coils (not smooth top cooktop), the oven vents from beneath the right rear burner. When the oven is in use, heat is exhausted under that coil. If the offset vent is misplaced, heat from the oven will divert under the cooktop, rather than out from right rear burner. For help in positioning offset vent, refer to the Use and Care Booklet. Ranges manufactured after 1992 have the oven vent tube mounted directly under (not offset) the right rear Calrod element. Avoid covering the right rear Calrod element with a decorative burner cover. This will cause heat to build up under the cooktop when the oven is in use.
• Make sure the burners are uncovered. Covering the drip pans with aluminum foil will transfer more heat to the cooktop.
• Check the pan size. Oversized pans will trap heat between the bottom of the pan and the cooktop; this will transfer a lot of heat to the cooktop. Your pans should not hang over more than 1" on each side of any surface burner. (e.g., on an 8" burner the maximum pan size should not exceed 10 inches. On 6" burners the pans you use should not be larger than 8 inches.)
• Check the type of burners. On ranges with cast iron solid disk burners, the transfer of heat from those burners to the cooktop can be significant and the cooktop can become very hot. Caution should be used with these type burners.
• Check the type of drip pans. Dark or porcelain drip pans can conduct more burner heat to the cooktop than bright aluminum drip pans under your Calrod coil surface elements.

Gas range:

• Check the pan size. If you use an oversized pan, heat will be trapped between the bottom of the pan and the cooktop and transfer a lot of heat to the cooktop. Your pans should not hang over more than 1" LI burner.
• It may be a normal occurrence caused by baking, broiling, or roasting for an extended period of time. On most gas ranges, the oven is usually vented up through the back-splash and heat from the oven is directed downward. This may make the cooktop hot if you bake, broil, or roast for an extended period.

• Flat bottom pans are essential for good cooking performance. Most current brands sold today have flat bottoms. Much older, used cookware and/or thinner cookware will show signs of no longer being flat. Non-flat pans may crack the glass.
• Use Medium or Heavy-Weight cookware.
• Stainless Steel is highly recommended. A sandwich clad bottom is especially good because it combines the durability and atability or stainless steel with the heat conduction and distribution of aluminum or copper.
• Heavy-Weight aluminum cookware is also recommended. It conducts heat faster than other metals and cooks evenly. Aluminum residue sometimes appears as scratches on the cooktop, but these can be removed if cleaned immediately.
• Copper bottom pans are also good, but they can leave residues on the cooktop that appear as scratches. These can be removed if cleaned immediately, but do not let a copper bottom pan boil dry. An overheated copper pot will leave a residue that will permanently stain the cooktop.
• Porcelain/enamel pans give good performance only if they have a thick, flat bottom. Avoid boiling these pans dry, as porcelain can melt and fuse to the surface.
• Glass or ceramic cookware is not recommended. These pans may scratch the surface. Glass is a poor conductor of heat so cooking times will be longer and they may require constant attention during cooking.
• Stoneware is not recommended. It may scratch the surface and will give poor performance.
• Cast Iron and Coated Cast Iron cookware is also not recommended. It is slow to absorb heat and could scratch the cooktop. Once this type of cookware heats up, it holds an intense amount of heat which is transferred to the cooktop. This can cause the element to shut down as a response to the temperature limiters which indicate surface temperature is too high for cooktop components to handle.

• Cooktop cleaning cream (such as "Cerama Brite" or "Elco") is the best cleaner for glass ceramic cooktops.
• Cerama Brite- Shake well. Apply directly to cooktop or damp sponge and rub lightly. Rinse thoroughly and dry with a soft cloth. This can be used on warm or cold ceramic cooktops.
• Elco- Rub a small amount (a few drops- less is better) of creme onto soiled area using a dry or damp paper towel. Wipe until all soil and creme are removed.
• Daily use of cooktop cleaning creme will keep cooktop looking new and easy to clean.
• For burned spots or spillovers: remove the excess soil with a razor scraper. Hold the scraper at about a 30 degree angle to the cooktop and scrape off the soil. Then, scrub the cooktop with cooktop cleaning creme. Rinse well and wipe dry.

• If they are clicking in the "off" position, make sure the knob is turned completely to the "off" position and the knob has popped back out.
• Moisture after cleaning can also cause the ignitors to click. Let the unit dry for a few hours.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Some water, usually 1 to 2 cups, remaining in the bottom of the tub is normal. However, if water is covering the bottom of the tub, the dishwasher is not draining properly.
• Check for paper or large objects covering or blocking the sump area in the rear of the tub.
• Be sure the kitchen sink drain is not clogged. The dishwasher typically drains into the kitchen sink drain or a garbage disposer. If the dishwasher drains into a garbage disposer, run the disposer to clear the drain system. Do not put your hands into the garbage disposer. Serious injury could result. You should always turn on your garbage disposer prior to running the dishwasher to clean out any food or debris within the drain system.
• Check drain hose where it connects below the sink for blockage or a kink in the hose. New dishwashers come with a white corrugated drain hose, which should be used. Re-using old, worn out drain hoses may promote kinking and blockage.
• Check the air gap if one is installed. It could be clogged. An air gap (not part of the dishwasher) is usually located on top of the sink. Some state or local plumbing codes require the use of a drain air gap between the built-in dishwasher and the drain system of the home. This plumbing device is used to prevent the possibility of back flow into the dishwasher in the event of a clogged drain system. This item is not a part of the dishwasher and, therefore, the dishwasher warranty does not cover costs related to cleaning or repairing a drain air gap. 
  Typical air gaps are easy to inspect and clean. Be sure the dishwasher latch is in the "Off" position or unlatched prior to removal of the drain air gap cover. Simply lift off the chrome cover and unscrew the plastic cap. Remove any material that may have accumulated and replace the plastic cap and chrome cover. This simple procedure should be followed any time the dishwasher fails to drain properly.

If the problem persists, call contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Check the wash cycle selection. Selecting the proper wash cycle for that particular dishload has many benefits. Selecting a short or light wash cycle may save water and energy, but may not provide proper wash action for a heavily soiled load. If food soils remain on the dishload after the cycle, a longer cycle may be required. The Use and Care Manual supplied with the dishwasher offers cycle selection recommendations.
• Check the water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove common food soils. 
  The hot water heater should be set to deliver water at the dishwasher of at least 120 degrees Farenheit. To check the water temperature, run the hot water at the kitchen sink and measure the temperature of the running water with a canning or meat thermometer. Adjust the temperature of the water heater accordingly. 
  To be sure that the dishwasher is filling with the hottest possible water, run the hot water faucet at the kitchen sink prior to operating the dishwasher. Also, avoid running the dishwasher while hot water is being used for other activities like laundry or showers/baths.
• Check the amount of detergent and the water hardness. The amount of detergent needed depends upon the water hardness and the amount of food soils left on the dishload. The heavier the soil, the more detergent should be used. Fresh detergent is also recommended. Caked or clumped detergent that has collected moisture while stored may not activate or dissolve properly. 
  Water hardness also affects how much detergent is needed. A general rule of thumb would be 1 teaspoon of detergent for each grain of water hardness. If you do not know your water hardness grain level, you can check with your local water company. Another option is to contact Camco, by calling 1-888-261-2088, for more information or visit a Camco store to purchase either a water hardness test kit strip (which tests relative water hardness), part # 27-X037 or a water hardness test kit, part number 27-X017.
• Check the dishwasher loading. Make sure dishes are loaded properly to insure that water can reach all of the soiled surfaces in both racks. Refer to the Use and Care Manual for proper loading patterns for your specific dishwasher model. Here are some common loading guidelines for assistance:
  
  1. Be sure that larger items do not block smaller items from the wash action.
  2. Place all items in both racks so that they are separated and face the center of the dishwasher. This will ensure that water reaches all soiled surfaces.
  3. Place glasses with the open end facing downward to allow proper washing action.
  4. Do not place glasses over the tines, but rest between the tines.
  5. Do not allow for flatware to "nest". This prevents proper water distribution between the surfaces. Load flatware, except knives, with some handles up and some down to prevent nesting.
  6. Avoid placing items over the retractable tower area in the lower rack. This tower provides wash action to the upper rack.
  7. Check all wash arms to make sure they are not blocked by any items protruding above or below the racks and that they are free to rotate.
  Note: Rinse Aids, such as Jet-Dry, are wetting agents that allow water to "sheet off" glass and dinnerware instead of drying and causing spotting. Rinse aids also improve overall drying which results in less spotting.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• This could be due to not running the motor for a week or more. This can cause the dishwasher motor seals to dry out and stick. To remedy this situation, follow these simple steps:
  
  1. If there is water in the dishwasher tub, remove it.
  2. Remove dishes, glasses, and utensils.
  3. Completely dissolve 3-4 oz. of Citric Acid in 1 quart of the hottest tap water you have. Citric Acid for purchase as part number WD35X151 is available in Camco stores.
  4. Pour Citric Acid solution into the sump area (right rear of tub bottom) and let it stand for 15-30 minutes.
  5. After the time limit has expired, attempt to start the dishwasher again. If it still does not start, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.
  Note: A solution of 1 cup of White Vinegar and 1 quart of water can be used in place of the Citric Acid, but it is not as effective as the Citric Acid solution.
• Operating the dishwasher at least once a week keeps the seals from drying out and sticking.
• Dishwasher water valves do make a hum that lasts about 60-90 seconds several times during the wash cycle. This is normal and should not be confused with the hum of the primary motor.

• Make sure the dishwasher door is latched correctly and tightly.
• Be sure the power switch is in the "On" position if the dishwasher is installed on a wall switch.
• Be sure the power cord is plugged into the wall if the installer attached a power cord.
• Make sure the child lockout feature is turned "Off" if your dishwasher model has electronic controls with a child lockout feature.
• Check the home fuses or the circuit breaker if there is no sound at all after starting the dishwasher.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• If it is a new dishwasher, it will have to go through a complete wash cycle to make the door gasket more pliable to create a better seal between the door and the tub.
• Check the front, inside, lower corners of the dishwasher tub for black corner gaskets, one on each side. Are they missing or damaged? In either case, the corner gaskets will need to be purchased and are available at Camco Parts stores.
• Check to be sure the control panel is not hitting the surrounding cabinets. The door may give enough to latch, but not enough to form a tight seal.
• Inspect the door gasket for tears, cuts, and wear. If there are any tears, cuts, or wear, the door gasket may need to be replaced. This can be purchased at Camco parts stores. There is a 3" gap or space at the bottom of the door on most models. This gap or space is required for venting and should be left open.
• Make sure you are using the right type of detergent. Using the wrong type of detergent can cause over-sudsing and leaks or flooding conditions. Only detergent specifically designed for automatic dishwashers should be used. 
  
  If an excessive amount of sudsing is present, drain the dishwasher and add 2 gallons of COLD water and drain again. Repeat this process until all of the suds are gone from the tub bottom.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• If this is a new installation or replacement dishwasher, check the water supply to be sure it is turned on. This is a very typical situation.
• On some models, there might be a slight delay from when the water valve opens to send water into the dishwasher and when it actually is delivered into the dishwasher. This is normal.
• Check the timer knob if your dishwasher has one. It might have been advanced too far in the starting process and bypassed the first fill of water into the dishwasher. If this is the case, turn the dial back to the starting position.
• Follow these steps to check the water level if you think an insufficient amount of water is entering the dishwasher: 
  
  1. Remove the lower rack and silverware basket.
  2. Rotate the timer knob to the "ON" position.
  3. Allow the dishwasher to complete the first fill by listening to when the water valve shuts off and water stops entering the tub.
  4. After the first fill is complete, unlatch the dishwasher. This will turn it off. Measure the amount of water in the bottom of the tub by getting a ruler and placing it on the pedestal for the lower wash arm located in the center of the bottom of the tub.
  5. The normal water level should be between 3/8" and 1" high.
  If your water level is less than 3/8", check to be sure that the inlet water hose connected to the dishwasher is not kinked. This can be inspected by removing the lower toe-kick plate on the front bottom of the dishwasher. The water valve is located on the lower left side of the dishwasher. Inspect the inlet hose for possible kinks, bends, or wear. If no kink is found, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

Dark gray or brownish stains can be caused by a calcium or iron build up. To remove these stains follow these steps: 

1. Remove all silverware, metal utensils and dishes from dishwasher.
2. Fill the detergent cup with 3-4 oz. of citric acid crystals. These are available at many drug or grocery stores in the canning or spice section (often called "Sour Salt"). They can also be purchased directly from Camco Parts stores.
3. Run the dishwasher through a normal cycle.
4. Rinse thoroughly by running the dishwasher through another cycle without the crystals, but with a full cup of detergent. 
   
   Note: Rinsing is very important. Prolonged use of citric acid without rinsing can cause etching of porcelain tubs.
   
   Note: This is a water condition, therefore it may appear again. If it reappears, use the citric acid procedure again. 
   
   Note: If dishes or glasses have calcium or iron deposits as well, you can leave them in the dishwasher during the cycle. However, be sure to remove all silverware, silver, metal, and aluminum. Also, remove all dishes with patterns as these can be removed by the citric acid. Dishes and glasses must go through the wash cycle before being used.

• Check to see if the timer has advanced to the off position. Models with mechanical knobs must be in the off position for the detergent cup to close.
• Turn the control knob from the off position, clockwise, all the way around, and back to the off position. Then try again to close the cup.

• Open the door fully.
• The model number plate is either on the left or right front lip of the tub or on the right hand side of the door.
• For dishwasher sink combination models only: The model number is on the control cover just below the motor.
  
  

  1. To gain access to the motor compartment, remove the control knob by pulling it forward.
  2. Pull the front panel out at the bottom about 1/2" and pull down to release the upper panel clips.
  3. Then, ease the panel forward away from the dishwasher, being careful not to bend the control shaft

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Make sure that the microwave is plugged into a grounded outlet. It must be a 3-prong outlet.
• Make sure that your clock is set.
• Check to see if a programming sequence was entered. Sometimes improper programming or a program sequence such as delay start can cause the touch panel to be non-responsive. Unplug microwave or turn off house circuit breaker for 30 minutes. Plug back in, or reset circuit breaker, and try reprogramming unit. 
  
  Check the house circuit breaker or fuse box. If the microwave is "Dead"- there is no display and nothing works- the problem could be a blown fuse or tripped breaker. 
  
  If none of these suggestions solves the problem, we would recommend service for the microwave. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

If the microwave runs, but does not heat, it could be one of many parts. We recommend that the microwave be diagnosed/serviced by a qualified service technician. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

For safety reasons GE does not offer or recommend "do it yourself" repairs on microwaves. There is a capacitor in the microwave which stores a high voltage charge even after the microwave has been unplugged from the AC/electrical power supply.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. 

• Make sure the turntable is centered and seated properly. On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft. In models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.
• Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave.
• Finally, be certain you are pressing a "cook" function rather than a "timer" function.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Popping sounds are usually caused by the food item being cooked in the microwave. Food items with a higher fat content will pop and sizzle as they cook. Covering the container will reduce this. You may also hear noises when cooking foods with tight membranes such as potatoes. Pierce the skin of potatoes before cooking.
• Food spills will also cause popping noises. Clean up spills in the microwave as soon as they occur.
• Operating the microwave empty may also cause popping to occur and can damage the interior. Always have something in the microwave when in use.
• Arcing in a microwave is caused by using metal or metal-trimmed cooking utensils in the microwave. Check Use and Care Manual to see which models will accept this type of utensil.
• Check to see if the cooking probe has been left in the microwave. If using the probe, make sure it is properly inserted into the food item. If not properly inserted it can cause arcing and destroy the probe.
• If using the metal cooking rack, make sure it is firmly in place and not upside down.
• If the popping noise is electrical or mechanical in sound, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.
• If you see a hole burned through the oven cavity do not use the microwave until service has checked the unit thoroughly.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

For burned food odors:

• Clean up spatters and spills as they occur. We recommend washing the interior with baking soda, or a non-abrasive detergent, and letting it dry.
• If the odor persists, we recommend you try one of the following:
  
  Mix 6 tablespoons of baking soda and one cup of water 
  or Mix 1/2 cup of lemon juice and one cup of water. 
  
  Place either solution in a microwave safe dish of appropriate size and heat for 2 to 3 minutes on high power. 
• We also recommend leaving the door open for 2-3 hours when the microwave is not in use to let the microwave "air out."

For "newness" odors in a microwave:

• First-time usage of a microwave may produce some smoke. This is typically a very small amount and is perfectly normal.
• On microwave/convection models, dust particles can accumulate on the convection element and burn off when in use producing a small amount of smoke. Once dust has been burned off, the smoke will dissipate.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

For interior cleaning:

• Spills and spatters clean up easily with a damp, soapy paper towel or sponge. It is best to clean soil as soon as it appears. Baking soda and water may also be used.
• If food is cooked onto the interior, heat one cup of water on full power for three minutes. The heat and steam created will help to soften food. After the three minutes, allow five additional minutes stand time and then clean as usual. Soft Scrub works well for stubborn stains. An all-purpose cleaner containing bleach may also be used for cleaning purposes.
• Oven Magic may also be used for interior cleaning. You can purchase this part at Camco Parts Stores. It is Part # (WX10X19).
• For stainless steel interiors of microwave/convection models we recommend a soap filled scouring ball such as S.O.S. Rubbing gently with an S.O.S. pad will help remove soil.

For door surfaces- both interior and exterior:

• We recommend you use only mild, non-abrasive soaps, or detergents applied with a sponge, or soft cloth.

For the control panel:

• Wipe with a soft, damp cloth. Dry immediately with a soft cloth. Do not spray any solution directly onto the controls. 
  
  Important: Commercial Oven Cleaners or abrasive cleaners should never be used on any part of the microwave.

1. Press "Time Cook" or "Micro Cook".
2. Enter cooking time.
3. Press "Power Level".
4. Select a desired power level 1-10 (default is 10).
5. Press "Start". 
   
   If these instructions do not appear to apply to your model, contact Camco, by calling 1-888-261-2088, for more information.

1. Press "Clock".
2. Enter the time of day.
3. Select AM or PM.
4. Press "Start" or "Clock". 
   
   If these instructions do not appear to apply to your model, contact Camco, by calling 1-888-261-2088, for more information.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

To replace the oven light in most models: 

1. Disconnect the power at the main fuse or circuit breaker or pull the plug.
2. Remove the top grill by taking out the 2 screws that hold it in place.
3. Remove the screw that secures the light housing. It is located above the door near the center of the oven.
4. Replace the bulb with a like bulb.
5. Replace the light housing screw and grill.
6. Connect the electrical power to the oven. 
   If these instructions do not appear to apply to your model, contact Camco, by calling 1-888-261-2088, for more information.

1. Place a glass bowl (preferably a 2qt. Pyrex measuring bowl) with 1qt. of water in the center of the microwave cavity. The water must be 59-75 degrees Fahrenheit (15-24 degrees Celsius).
2. Heat the water for exactly 2 minutes 30 seconds on High (this is the default setting).
3. A temperature rise in the range of 28-40 degrees Fahrenheit (15-22 degrees Celsius) indicates that the oven is cooking properly.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Wait for a few minutes. On 1995 and newer models, pauses of up to three minutes may occur between cycles as the timer advances in steps. For example, there may be a 3 minute delay at the end of agitation and prior to the washer pumping out the water. The pump-out process itself can then take an additional 3 minutes. After the pump out, the washer will begin to spin. Do not manually advance the timer if it's pausing after agitation, as you may miss the pump-out cycle.
• Check your house fuses, circuit breakers, and the wall outlet. A loss of electrical power to the washer will cause a failure to spin. To check for power at the wall outlet, carefully plug a small table lamp or hair dryer into the wall outlet and turn it on. If it does not work, you may have blown a fuse, tripped a circuit breaker, or have a defective wall outlet.
• Make sure washer lid is down. Some older washers will agitate with lid up, but none will spin with lid up. 
  
  For 1994 and older models:

• Advance timer slightly to make sure timer was not in a pause mode. The word "Spin" may not appear on the dial. Spin occurs in the area just before the "Off" position.
  
  For 1995 and newer models:

• For models with rotary knob "Spin Speed" selector switch:
  Check that the pointer of knob is not stuck between speed selections.
• If machine pumps water out and you are positive that the motor is running, but tub is not spinning, then the problem is mechanical involving clutch/belt/transmission. For this you will need to , contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Is the lid up? If so, some water splattering around the lid area is normal.
• If the lid is down, try to determine where water is coming from: 
  
  For 1994 and earlier models if water is showing up in the front left corner, water may be splashing down the overflow tube. (This pertains only to full size washers; there is no overflow tube on compact models.) This condition is caused by "oversudsing," especially if you have soft water. Using less detergent will help solve this condition. Test by running washer through cycle without soap. If it still leaks, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service. 
  

  Note: When "Tide Laundry Detergent With Bleach" is used in combination with Chlorine bleach, "oversudsing" (and in turn overflow) may occur. This is especially true if you have soft water.

• Check to see if the washer is overloaded or out of balance. Be sure to sort not only by color and fabric but by weight, i.e. wash heavy items with similar heavy items.
• Check fill hoses for loose connections. Black rubber washer inserts are included in the installation package. If these are not installed, there will be water leaking from the fill hoses at the faucet, or at the washer connection. If hose connections are "hand tight" and still leaking, the rubber washer may be missing or worn out.
• Check house standpipe. Water may be backing up and spilling out of the standpipe as the washer is draining. The standpipe is the drain line where your washer drain hose is connected. As the washer is pumping water out, observe the drain and if water comes backing out of the top, you will need a plumber to clean the drain.
• Make sure drain hose is secure in drainpipe and not slipping out during a drain cycle. If your washer is a 1995 or newer model, a "plastic tie" strap is included with the installation package and should be used to secure drain hose to the cold water inlet hose. If this is not done, the pressure of the water may cause the drain hose to pop out of the hose drain.
• On 1995 and newer models, make sure drain hose is secured and fully inserted into the washer drain hose port prior to assembly of plastic drain hose clamp. A plastic retainer clamp is used to attach the drain hose to the back of the washer. When the hose is inserted correctly, the retainer clamp will not be flush with the cabinet. But, once the two clamp screws are installed and tightened, the clamp will be pulled to the cabinet. Refer to your Washer Installation Instructions for proper hookup instructions.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Make sure the washer lid is down. On 1994 and older models the washer spins and drains at the same time. So the lid must be down.
• Wait a few minutes. On 1995 and newer models, pauses of up to 3 minutes may be noticed between cycles as the timer advances in steps. Do not manually advance the timer if it is pausing after agitation as you may miss the pump-out cycle.
• On 1994 and older models, advance timer slightly to make sure timer was not in a pause mode.
• On 1995 and newer washers, if no water is visible in the basket, but you hear a "sloshing water sound" as you move the tub, this is normal. The sloshing you hear is coming from the balance ring. The balance ring is attached to the inner clothes basket and allows the basket to spin smoothly during an out-of-balance situation.
• Make sure drain hose is not "kinked" or trying to drain more than 8 ft. higher than the floor. The maximum height a GE full size washer will pump is 8 feet, as measured from the floor of the laundry area; 5 feet high for a compact or portable washer.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

What kind of noise is it?

• Grinding, shaking or vibrating: 1995 and newer washers have a shipping rod located on the bottom right side of washer, that must be removed just prior to setting the washer in place. If rod is not removed, the washer will shake, grind, or vibrate. (Do not remove the rod until just before moving into place, because transporting the washer on a cart or dolly without the rod can cause the tub to shift out of alignment or become caught on bottom brackets.) 
  To remove shipping rod: Locate the shipping rod on the bottom right side of the washer, grasp end of rod and pull straight out to release the suspension system. If the shipping rod has not been removed and the machine has been operating, no functional damage will have occurred unless the washer has been operating with the shipping rod in place over a very long period of time.
• A "sawing" noise: On 1995 and newer washers, a "sawing noise" in agitation is normal. This occurs until the brake pad "wears in" with the braking surface. The noise should stop after a short period of use.
• A gurgling, or "sucking" noise: This noise before (and possibly during) the spin cycle is a normal sound as the drain pump finishes draining the water from the machine. The noise will stop as the water is extracted from the clothes during the spin cycle.
• A "sloshing" noise: This noise may be heard throughout the cycle; this too is normal.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• New washers often give off an odor described as a burning match or electrical smell. This is normal and is caused by the "wearing in" of clutch shoes and the heating of new paint on the motor windings.
• Older washer odors are usually caused by leaving the washer lid closed when not in use. This does not allow air to circulate and dry out the moisture remaining in tub area. The air and moisture mixture becomes stagnant and creates an odor. When washer is not in use, leaving the lid up/open for air circulation will help prevent odor.
  
  To get rid of odors inside of washer follow the steps listed below:
  
  
  1. Fill the washer with hot water; set at regular speed & longest time.
  2. Add 3/4 cup of Calgon Clothes Detergent. (Baking soda can be substituted)
  3. Allow washer to complete entire wash and rinse cycle.
  4. If odor lingers, repeat entire process.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

Greasy or oily stains on clothes:

• The 1995 and newer washer transmission design makes it highly improbable for oil from the transmission to get into washer and splatter on clothing. Most of the time it is caused by splatters from cooking oil. Stains from foods or cooking oils, sometimes called "invisible stains", may not be noticed as you put clothes in the washer. If not completely removed in the wash cycle, the oily spots may pick up dirt from wash water making the spots visible. The washer does not cause these spots. 
  
  To prevent: 
  Wash garments as soon as practical after wearing, using more detergent than normal and the hottest wash water fabric can stand. 
  
  To correct: 
  Rub in undiluted detergent, let stand 30 minutes and rewash, using hottest water fabric can stand. 
• If your water is extremely hot, 150 degrees or higher, the water inlet hose(s) could start to break down, causing black greasy stains on clothes. Refer to the Use and Care Guide for your water heater, set the temperature accordingly, and replace the inlet hose(s).

Oil on the floor:

Oil leaks on the floor come from the washer transmission. There is no repair on the existing transmission; it must be replaced. This will require a qualified service technician. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Check to see that the washer is level. The washer needs to be level and sitting on a good solid floor, such as a concrete or reinforced wood floor. Refer to installation instructions for proper leveling.
• Make sure the load is balanced in the washer. Unbalanced loads can cause the washer to vibrate more. Stop the machine and redistribute the load. The more the legs are extended, the shakier the washer will be during operation.
• On 1994 and later model washers, try readjusting front legs or re-leveling the machine. Make sure rubber pads are on leveling legs (the two front legs). Make sure front leg lock nuts are tight. Refer to install instructions for leveling instructions.
• On 1995 and newer washers, you must remove the shipping rod on the bottom right side of the washer just before sliding the washer into place. 
  Do not remove the rod prior to sliding into place because transporting the washer on a cart or dolly without the rod can cause washer to be noisy. 
  To remove the shipping rod: Locate the shipping rod on the bottom right side of the washer, grasp end of rod and pull straight out to release the suspension system. If the shipping rod has not been removed and the machine has been operating, no functional damage will have occurred unless the washer has been operating with the shipping rod in place over a very long period of time.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• For washers produced after 1994: Grasp around the agitator shirt (do not pull from the top) and pull the agitator up from the bottom. There are no screws holding it.
• To put the agitator back in place, line up the grooves on the agitator with the shaft and push down firmly. When the agitator is properly in place, there is not a finger's space between the agitator and the bottom of the tub.
• If your washer was produced before 1995: for instructions on removing the agitator, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

• For 1995 and newer full-size models: the rating tag with the model and serial numbers is located on the top right rear of the backsplash.
• For 1995 and newer compact washers: the rating tag is on the underside of the lid.
• For 1994 and older models: The rating tag is located on the left hand side panel of the washer (as you face the front of the washer), near the front, and very close to the floor.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Make sure you have the right timer selection, fabric setting, and temperature selection. Timer should be set to dry and not fluff or cool down. Move timer pointer to mid-range selection.
• Make sure front of dryer is not blocked; air flow is needed to dry.
  
  Electric models: 
• The dryer should be on a separate outlet.
• Check the circuit breaker/fuses.
• Check the power cord. The power cord may have a burnt, broken, or loose connection at the back of the dryer. Safety First- turn circuit breaker to "Off" position or remove fuses. At the back of the dryer, locate the power cord and unplug it from the wall. The power cord of the dryer connects to a terminal block at the rear of the dryer. A metal plate covers this terminal block. Remove the screws holding the metal plate in place to access the terminal block connections. Check the power cord; look for burnt, broken, frayed, or loose wire connections. If wires and/or terminal connections are burnt, broken, or frayed, then replacement of both will be necessary. 
  
  Gas models:

Make sure the gas line has been turned on for new installations. If the gas line is turned on and the unit runs, but it still does not heat, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

• Are clothes wetter than normal coming out of the washer?
  If the washer is not spinning out completely or the incorrect cycle was selected (i.e. gentle versus normal spin speed), the clothes will be wetter and the dryer will take longer to dry the clothes. If you can wring or squeeze water out of the clothes when they come out of the washer, check to make sure the right spin speed has been selected. If it has, the trouble could be a loose washer drive belt or the transmission.
• Make sure you are using the proper vent pipe.
  Proper dryer venting is a must. Using the proper vent and making sure it is the proper length is most important to the operation of the dryer. GE recommends that you use solid metal vent pipe 4" in diameter for proper operation. You can use 4" flexible metal vent, but it will increase drying time somewhat. We do not recommend that you use the flexible, white, plastic vent pipe. This type of vent hose can collapse and restrict air-flow, causing lint build-up inside the unit which could cause the heaters to fail prematurely. Consult the installation instructions for proper length and number of turns for the vent pipe.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Some start-up squeak is normal; the sound should go away after the first few seconds of operation. If the sound continues, contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.
• Make sure dryer is level, and on a secure floor, and that nothing is leaning against the dryer.
• Check all exposed screws, and make sure they are tight. Loose cabinet screws may cause a squeak.
• Check for foreign objects in the drum. Check for foreign objects below the lint filter. Remove lint filter, and look down opening. If you need to stick your hand down the opening to remove an object, be careful because the edges could be sharp. It would be advisable for you to wear a pair of work gloves. Foreign objects in the drum front seal and worn or loose drum slides can cause a metal scraping noise as the drum rotates. This will require a qualified service technician. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

If your dryer is making unusual noises, do not use it until it has been checked by a qualified servicer. Continued use may cause wear of other parts making the repair more costly.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. 

• Check to see that the proper temperature setting was selected for the fabric. Refer to clothing label for laundering instructions.
• Check to see that the vent pipe is not kinked or blocked. Airflow is very important for the proper operation of your dryer.
• Check to make sure the outside wall cap is not obstructed (in winter check for snow blockages around wall cap). If air flow is blocked from leaving the dryer, the area around the door will sweat, so check inside the vent pipe to make sure it is not clogged.
• Vent should be rigid or flexible aluminum (not plastic). Poor duct work leads to poor air flow.
• If you have an electric dryer, you can run the dryer without vent for a load or two and check results. If drying results improve, then there is a venting problem. Do not operate a gas dryer without the vent, possible carbon monoxide fumes could enter the room around the dryer.
• In the winter the dryer should be located in a heated area or sweating may result.
• Dryer should be level to ensure clothes in the drum tumble properly.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning. 

• You could have more lint on the clothes coming out of the washer. The clothes coming out of the 1995 and newer model washers will have more lint on them than previous model washers; this is normal. It is the function of the dryer to remove the remaining lint from the clothes, not the washer. It is possible to get more lint collected around the lint filter and door area of the dryer. For this reason it is important that the dryer be properly installed.
• Make sure the following items are working correctly:
  
  1. Make sure vent hose is 4 inches in diameter, solid metal or aluminum not plastic, and is the proper length per installation instructions.
  2. Check outside wall cap, and make sure it is opening fully.

If both of these are okay, then a qualified service technician will need to be called to check dryer for air leaks. Contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Make sure dryer is not overloaded. A load of heavy, wet clothes, such as towels or blue jeans, may cause the drive belt to slip. Remove some of the clothing and try again.
• Check for broken belt by turning drum. Drum will turn freely if belt is broken or loose. When dryer is turned on, a loud thump will be heard if the belt is broken.

Installing a new dryer belt can be challenging. You may contact Camco, by calling 1-888-261-2088, for more information and/or to arrange service.

• Clothes will wrinkle on the Permanent Press Cycle if they are taken out of the dryer too early. The last 10 minutes of the cycle are run with no heat. That time is critical for allowing the clothes to come out wrinkle free.
• Overloading the dryer can cause tangling of clothes.

• The automatic thermostat control system continually senses the temperature of the air in the dryer drum. Wet laundry keeps this air cool. When the laundry is dry enough, the heat turns off.
• The cycle selector advances when the heat is off. The selector does not advance until clothes are almost dry.

• Turn the timer to the timed cycle if the timer is not advancing in the automatic cycle.
• If the timer advances in the timed cycle, there is nothing wrong with the timer.
• If the timer does not advance in the timed cycle, it is possible that the timer is malfunctioning.